Customer Experience Consulting
Design seamless customer journeys that align with your brand and drive retention.
Starts at
$3,500/sprint
Customer Experience: The Cornerstone of Business Growth
Exceptional customer experiences drive loyalty, increase retention, and create brand advocates. Here's why it matters:
86
%
consumers are willing to pay more for better customer experiences
73
%
customers cite experiences as a key factor in brand loyalty
Why work with Lynxgard?
Brands that work with Lynxgard see significant results in customer satisfaction and retention within just months:
25
%
increase in customer loyalty
40
%
reduction in customer churn
Our Process: Transforming Customer Journeys into Exceptional Experiences
Lynxgard’s Customer Experience Consulting focuses on creating seamless, personalized, and memorable interactions that foster loyalty and drive growth.
1
Customer Journey Mapping
We analyze and map out your customer journey to identify pain points and opportunities for enhancement.
2
Persona Development
We create detailed customer personas to better understand the needs, behaviors, and expectations of your audience.
3
Experience Personalization
We design personalized experiences that resonate with your customers at every touchpoint.
4
Feedback Integration
We implement systems to collect and act on customer feedback, ensuring your brand evolves with your audience's needs.
5
Cross-Channel Consistency
We ensure your brand delivers a seamless and consistent experience across all platforms and channels.
6
Performance Monitoring & Optimization
We track key metrics like Net Promoter Score (NPS) and customer satisfaction to refine strategies for continuous improvement.
“The thing that stands out to me most about DarkArts is the quality of the talent - they execute brilliantly on complicated creative vision, and bring critical ideas and expertise to their asset design.”
Oren John
The Internet’s Creative Director
“The creative services have entirely changed our paid performance. The way they run media just makes a lot of sense for our brands.”
Greg Gschwend
Director Digital Marketing, Anne Klein
Plans & Pricing
Our consulting services are tailored to your business needs, ensuring measurable improvements in customer experience.
Tier 1
$5,000/engagement
Comprehensive customer journey mapping and persona development.
Tier 2
$8,750/month
Full CX strategy, including personalization, feedback systems, and cross-channel optimization.
Elevate your creative game
Book a 30-minute strategy session